The study delves into the challenges and intricacies of supply chain management, especially during crises like the COVID-19 pandemic. Hospitals globally faced unprecedented financial challenges due to acute shortages of essential materials such as masks, ventilators, and personal protective equipment (PPE). The study emphasizes the need for a more transparent supply chain, diversification of product resources, and advanced technology to predict potential shortages. It also underscores the importance of proactive budgeting strategies, early role designation, and staff education to meet supply demands. The authors discuss various aspects of supply chain management, including governance, financing, emergency protocols, emergency procurement, and addressing supply chain gaps. They highlight the importance of communication during crises and the role of media in shaping public perception and response. The study suggests that the future success of supply chain management will hinge on diversifying sourcing, improving predictive technologies, and fostering better communication among all stakeholders. The authors advocate for a more resilient and prepared supply chain system to tackle future global challenges effectively.
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